Privacy Policy

Who is responsible for your data

Goa Travel Lab is responsible for processing the data collected on this website. You can contact us at info@goatravellab.com.

What data we collect

Only the data you voluntarily send us through our forms:

• Name
• Email address
• Phone number (optional)
• Trip or destination of interest (optional)
• The message you'd like to write to us

What we use them for

• Responding to your inquiry and preparing a travel proposal.
• Managing the waitlist for our group trips and notifying you when spots or new dates open up.
• Sending you email or WhatsApp communications related to your inquiry, your booking, or the group trips you have shown interest in.

The legal basis is your consent when submitting the form and, where applicable, the pre-contractual or contractual relationship arising from organizing the trip. We do not sell or transfer your data to third parties for commercial purposes.

Newsletter: if you tick the corresponding box, we will use your email address to send you the Goa Travel Lab newsletter, with routes, destinations and travel ideas. The legal basis is your consent, which you can withdraw at any time without affecting anything else: click the unsubscribe link included in each issue or write to us at info@goatravellab.com. We will keep your email address for this purpose until you unsubscribe or ask us to delete it.

Where it is stored

Submissions are stored in the website's database, hosted on our technology provider's infrastructure, and we may also receive a copy by email in order to assist you. We apply reasonable security measures to protect this information and restrict access to the Goa Travel Lab team.

How long we keep it

We keep your data for as long as there is mutual interest or until you ask us to delete it, and afterwards for the legally required periods.

Your rights

You can request access, rectification, erasure, restriction, portability, or objection to the processing of your data at any time by writing to us at info@goatravellab.com. You can also withdraw your consent at any time and lodge a complaint with the competent supervisory authority.

How to unsubscribe: from the newsletter, use the link at the end of each email; from the waitlist or other communications, write to info@goatravellab.com.

Cookies

The use of cookies is explained in our cookie policy.